Question 1

What is an escape room?

Accepted Answer

An escape room, also known as an escape game, puzzle room or exit game, is a game in which a team of players discover clues, solve puzzles, and accomplish tasks in one or more rooms to accomplish a specific goal in a limited amount of time. They will have to race against the clock and decipher clues to find their way out of the escape room.

Question 2

Is there an age limit? From what age can we participate?

Accepted Answer

Our Escape Rooms are suitable for all ages, but with a recommended minimum age of 12 years old for maximum engagement and understanding as they can play without an adult.For children under 12 years old (7-11yo) being accompanied by a paying adult while playing is mandatory.

Question 3

How long does the game last?

Accepted Answer

You will be 'locked' in the room for a maximum of 60 minutes but remember, you’re trying to beat the clock. You should arrive 10-15 minutes before your start time to complete the waiver and proceed with your payment.

Question 4

I never played before. Can I get some help?

Accepted Answer

We are using an Auto Help system that means every time you need help you can refer to it. You can get help every 5 minutes. Our Game Masters will explain you all the details before your game starts.

Question 5

Do I have to book in advance?

Accepted Answer

Please note that prior booking is required so you can reserve your slots. You can book via our website katy.escapegameover.us, call at (+12) 8 15051055 or email us at katy@escapegameover.us.

Question 6

I booked for 4 people. Can I add another one to my booking?

Accepted Answer

If there’s enough space in your game and you’d like to add an additional player to your team, please do so (maximum of 8 players). You don’t need to inform us in advance, however, make sure you will join all of you at the same time so you can have a smooth start of the game.

Question 7

What happens if I'm running late?

Accepted Answer

If you're running late then please phone us as soon as possible and we can still, try to fit you in. However, due to the nature of the game, if you arrive more than 20 minutes late, we will be unable to accommodate your booking.

Question 8

How can I cancel my booking?

Accepted Answer

You can cancel your booking by calling us at (+12) 8 15051055 or email us at katy@escapegameover.us. No refunds will be given. You may reschedule your booking, up to 24h before your appointment.

Question 9

I would like to play with my colleagues as a Team Building Exercise. Is it possible?

Accepted Answer

Escape rooms are perfect corporate team building activities because they get everyone on the team working together towards a common goal.Please fill up the team building form, email us at katy@escapegameover.us or call at (+12) 8 15051055

Question 10

How many people can play?

Accepted Answer

Our games are designed to be played by groups of up to 8 people per room. Unfortunately, any more would mean the rooms become too cramped. However, if you're part of a bigger group, you can book multiple rooms so your teams can compete against each other!

Question 11

What is the best outfit for the game?

Accepted Answer

It is required to wear comfortable clothes and shoes, that allows freedom in movement during your activity.

Question 12

Where are you?

Accepted Answer

We are at 25705 Katy Fwy #140, Katy, TX 77494.

Nightmare Hotel